Dynamics Products Evolution
2019-11-04
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With the landing of Dynamics 365 Online (Mooncake) in China, the new and old product names are used interchangeably. The table below maps the old product names to the new ones. Hopefully it will clarify things a little bit.
| Old School Names | On-premise Names | On-cloud Names | Comments |
|---|---|---|---|
| Dynamics CRM | Dynamics 365 Customer Engagement | Dynamics 365 Sales | |
| Dynamics CRM | Dynamics 365 Customer Engagement | Dynamics 365 Marketing | |
| Dynamics CRM | Dynamics 365 Customer Engagement | Dynamics 365 Customer Service | |
| Dynamics CRM | Dynamics 365 Customer Engagement | Dynamics 365 Field Service | |
| Dynamics CRM | Dynamics 365 Customer Engagement | Dynamics 365 Project Service Automation | |
| Forms Pro | This product is for survey and getting customer feedbacks | ||
| Retail | eCommerce | ||
| Dynamics AX | Dynamics 365 Finance and Operations | Dynamics 365 Supply Chain Management | |
| Dynamics AX | Dynamics 365 Finance and Operations | Dynamics 365 Finance | |
| Dynamics AX | Dynamics 365 Finance and Operations | Dynamics 365 Retail | |
| Dynamics NAV | Dynamics 365 NAV | Dynamics 365 Business Central | While both NAV and AX are ERP products, AX is targeting multi-national companies and NAV is aiming for mid-size enterprises |
As you can see the two traditionally separated platforms (CRM and ERP) converged in the cloud. The Dynamics 365 Platform will be you one stop shop for all your CRM and ERP needs.